If you still have not received an email to your inbox or spam folders, contact Citrix Support to open a support case. If you have attempted to sign in using the Email option but there are multiple accounts associated with the same email address, select the appropriate user name under Login and follow the instructions received in the password reset email.If an invalid user name is identified, select the Email option under Find my account by and click Find My Account.If a valid user name or email is identified, follow the steps in the password reset email sent to your inbox.Verify that you are using the correct user name or email address by selecting the user name or email option under Find my account by. Click Forgot password? on the login page of your Citrix account.I am unable to sign in to any Citrix website. What do I do?Ĭontact Citrix Support to open a support case. I can authenticate when signing in to my Citrix account but am unable to sign in to other Citrix websites. See How to Enroll into Multi Factor Authentication (MFA) or How to recover access to your account. I can’t authenticate when signing in to my Citrix account. If you haven’t received a verification email, follow the troubleshooting steps for I haven’t received a verification email. When signing in to your Citrix account, you should receive a verification email. ![]() CTX283814: Sign in issue after setting up Citrix accountįAQ I haven’t received a verification email.CTX228792: Troubleshooting login issues on Citrix websites.If you’re having trouble signing in to a Citrix website with your Citrix account, use the following resources to troubleshoot: Signing in to Citrix websites and Citrix Cloud If you encounter an error when signing up for a Citrix account or a Citrix Cloud account, contact Citrix Customer Service. To sign up for Citrix Cloud, see Sign up for Citrix Cloud. To create a new Citrix account for your company or join your company’s existing Citrix account, visit. Creating an accountĪ Citrix account is required to access certain resources on the Citrix website, such as Citrix discussion forums, training courses, certain product downloads, and Citrix Technical Support. If these resources don’t help you resolve your issue, contact Citrix Customer Service at. If you experience an issue with signing in to a Citrix website or enrolling in multifactor authentication (MFA), review this article first for troubleshooting resources. This article also includes other self-help resources and guided support options. This article describes how to troubleshoot and get help if you experience a problem when creating an account or signing in to Citrix Cloud or another Citrix website. Questo articolo è stato tradotto automaticamente. (Aviso legal)Įste artigo foi traduzido automaticamente. (Clause de non responsabilité)Įste artículo ha sido traducido automáticamente. (Haftungsausschluss)Ĭe article a été traduit automatiquement. This article has been machine translated.ĭieser Artikel wurde maschinell übersetzt. Questo contenuto è stato tradotto dinamicamente con traduzione automatica. (Aviso legal)Įste texto foi traduzido automaticamente. (Clause de non responsabilité)Įste artículo lo ha traducido una máquina de forma dinámica. ![]() (Haftungsausschluss)Ĭet article a été traduit automatiquement de manière dynamique. This content has been machine translated dynamically.ĭieser Inhalt ist eine maschinelle Übersetzung, die dynamisch erstellt wurde. Manage product usage, license servers, and notificationsĬloud service license usage and reporting for Citrix Service ProvidersĬustomer license and usage for Citrix Virtual Apps and Desktops serviceĬustomer license and usage for Citrix Virtual Apps and Desktops Standard for AzureĪssign users and groups to service offerings using Library Secure Deployment Guide for the Citrix Cloud PlatformĬloud Connector Proxy and Firewall ConfigurationĪctive Directory with Connector ApplianceĪzure Active Directory Permissions for Citrix CloudĬitrix Managed Azure consumption monitoring Citrix Cloud Services Customer Content and Log HandlingĮxtend Citrix Cloud service subscriptions
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